Shipping policy

At Turtle Trek, we are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard delivery across India typically takes 3–7 business days, depending on your location.
• Delivery to remote or rural areas may take a little longer.

Shipping Charges

• Free shipping on all prepaid orders across India.
• Any applicable shipping charges (if any) will be displayed at checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp, allowing you to monitor your shipment in real time.

Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to weather conditions, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. Turtle Trek is not responsible for delays or additional charges resulting from incorrect or incomplete information provided by the customer.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: WINNIESSHOP1@GMAIL.COM
Phone/WhatsApp: +91 7304892719